Hi, I’m Jess, a curious and creative product & design leader who thrives on building impactful products, businesses, and user experiences through strong collaboration.
With over 12 years of experience, I lead work and life with empathy, humility, and grace. I love using strategic problem-solving and collaboration skills to define relationships between business objectives, user challenges, product management, and design.
Product & Design Work
What is it like to work with me?
My Design Principles
Be Helpful
Use the resources you have available to you to help your users, the business, and your coworkers. Help the most amount of people and hurt the least. Make the hard decisions.
Ethics-First Decision-Making
Remove Bias and understand your own, with the help of reflection, diversity insight, and research by prioritizing accessibility over beauty or novelty, and nurture an environment where ideas can be freely shared without fear of judgment.
Intentional About Design
Understand the needs of both users and the business by focusing on the problem and the purpose, keeping in mind both effects on today and the future, determining success/failure, and always thinking about maintainability and scalability.
My Creative Process
No two projects are the same, and this is a general overview of how I work alongside people. Some projects may skip steps or change the order, which is fine because the design process isn’t always straight. This is a general outline that explains the stages and the work involved.
A Few Books That Influenced My Craft and Process
If you love books, like I do, and want to learn more about how I've shaped my processes over time, be sure to check out the books below! I've recommended them to all the individuals I've mentored over the years.